Help center

How can we help?

Have you encountered an issue, need support, or want to report a listing? Get in touch: the DreamHomy team is here to help.

Support email

For technical issues, questions about your account, or reports related to listings published on DreamHomy.

We will get back to you as soon as possible.

DreamHomy support

How we can help

Choose the reason for contacting us and include the details that can help us understand your case.

Sign-in errors, issues publishing a listing, or features that do not work as expected.

Suspicious listings, inaccurate information, inappropriate content, or potential scams.

Help with your profile, updating your information, managing your listings, or using the platform.

✓

The more details you include, the easier it is for us to check the issue and help you.

Briefly describe what you were trying to do.
Include the page or listing link involved, if available.
Explain what happened and copy any error messages you see.
Attach a screenshot if it can help us identify the issue.
Include the email address linked to your DreamHomy account, if you are signed in.

Help us keep DreamHomy reliable and safe. Include the listing link and explain why you are reporting it.

Never send passwords, verification codes, payment card details, full identity documents, or other sensitive information by email.