Legal notice
Privacy Policy
On this page we clearly explain which personal data DreamHomy collects, for what purposes it is used, on which legal basis it is processed and which rights are granted to users of the platform.
Last update: 15 maggio 2026
At a glance
DreamHomy processes personal data needed for registration, access, listing and request publishing, platform security and technical operation of the service.
Some processing is based on performing the service requested by the user, others on legal obligations or on the legitimate interest of the operator, for example for security, moderation and abuse prevention.
If premium or paid services are activated in the future, this notice will be updated to clearly explain which additional data will be processed and for what purposes.
Table of contents
- 1. Data controller
- 2. Categories of data processed
- 3. Purposes of processing
- 4. Legal basis of processing
- 5. Nature of data provision
- 6. Data relating to listings
- 7. Processing methods and security
- 8. Data recipients
- 9. Transfers to third countries
- 10. Data retention
- 11. Data subject rights
- 12. Cookies, technical data and browsing
- 13. Automated decision-making
- 14. Changes to this notice
- 15. Contacts
1. Data controller
The controller of personal data is [NAME OF OPERATOR / COMPANY], with registered office at [ADDRESS], contact email [EMAIL], certified email [PEC], VAT/Tax ID [TAX DATA], where applicable.
If appointed and where required by applicable law, any Data Protection Officer (DPO) or other privacy contact will be indicated in this notice with the relevant contact details.
2. Categories of data processed
DreamHomy processes personal data strictly necessary for the operation of the platform and the provision of services requested by users.
- Identification and contact data, such as name, surname and email.
- Data relating to the account and authentication.
- Data entered in listings or requests, including information on the property, location, images and descriptive content uploaded by the user.
- Technical and usage data, such as access logs, security information, browsing data and data needed for correct operation of the platform.
- Data that may be contained in communications sent by the user to support or through contact tools.
If DreamHomy activates premium or paid services in the future, additional data strictly necessary for managing purchases, support, fulfilment of administrative and tax obligations and prevention of abuse or fraud may also be processed, within the limits of the features effectively activated and subject to an updated notice where required.
3. Purposes of processing
Personal data may be processed for the following purposes:
- creation, management and security of the user account;
- access to the platform and use of its features;
- publishing, management, moderation and display of listings and requests;
- linking published content to the related user account;
- prevention of abuse, unlawful activities and unauthorised access;
- handling support requests and operational or technical communications;
- compliance with legal, regulatory or tax obligations or requests from authorities;
- possible management of future premium or paid services, if and when activated.
4. Legal basis of processing
Depending on the case, the processing of personal data is based on the performance of a contract or pre-contractual measures, compliance with legal obligations, the legitimate interest of the controller, or the user’s consent where required.
5. Nature of data provision
Providing certain data is necessary to create an account, access the platform, publish listings or requests and correctly use the available services.
Failure to provide the required data may make it impossible to use some features or obtain the requested service.
6. Data relating to listings and user responsibility
Listings and requests published on DreamHomy may contain information relating to properties, housing needs, images, locations and other content uploaded directly by users.
Users are responsible for the content they publish and undertake to enter only relevant, lawful and non-excessive data in relation to the purpose of the listing or request.
It is important to avoid publishing unnecessary personal data, identity documents, bank details, licence plates, recognisable faces or other sensitive elements that are not strictly relevant to the service.
7. Processing methods and security measures
Data is mainly processed using electronic and telematic tools, in accordance with principles of lawfulness, fairness, transparency, minimisation and purpose limitation.
DreamHomy adopts appropriate technical and organisational measures to reduce the risks of unauthorised access, loss, destruction, alteration, disclosure or unlawful use of personal data.
8. Data recipients or categories of recipients
Personal data may be processed, within the scope of their respective roles and purposes, by authorised personnel, technical and infrastructure service providers, consultants, professionals and parties entitled to receive it by law.
Some information contained in listings or requests may be visible to site users to the extent necessary for use of the service.
9. Transfers of data to third countries
Where possible, DreamHomy favours solutions and providers that allow data to be processed within the European Economic Area.
If some data needs to be transferred to third countries or international organisations, such transfers will take place in compliance with applicable law and with the required safeguards.
10. Data retention
Personal data is kept for as long as necessary to achieve the purposes for which it was collected and, where necessary, for the period required by legal obligations or to protect the controller’s rights.
- Account data may be retained for the duration of the relationship with the user.
- Data relating to listings and requests may be retained as long as necessary to manage the service.
- Data processed for legal or tax obligations may be retained for the periods set out by law.
11. Data subject rights
In the cases provided for by applicable law, users may exercise their rights of access, rectification, erasure, restriction, objection, data portability and withdrawal of consent where applicable.
Users also have the right to lodge a complaint with the competent Data Protection Authority or other supervisory authority.
13. Automated decision-making
At the date of the last update of this notice, DreamHomy does not use fully automated decision-making processes, including profiling, that produce legal effects or similarly significantly affect users, unless otherwise specified in future notices where necessary.
14. Changes to this notice
This Privacy Policy may be updated over time to reflect legal, technical, organisational or functional developments of the DreamHomy platform.
In the event of significant changes, the updated version will be made available on this page with an indication of the date of the last update.
15. Contacts
For questions about this notice or to exercise rights under data protection law, users can contact the data controller using the details indicated on this page.
You can also consult the Terms of Service to learn about the rules for using the platform.